Joshua Maguire
> IT Support Technician // Web Hosting, DNS & Website Support
First Class Computing Technologies graduate based in Belfast. I work across website support, hosting, DNS, domains, email configuration, WordPress, WHM/cPanel and client-facing technical troubleshooting.
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System Summary
About Joshua
I'm Joshua Maguire, a First Class Computing Technologies graduate from Ulster University and an IT Support Technician based in Belfast. My current work focuses on supporting hosted websites, domains, DNS, email services, WordPress and client technical issues in a commercial web environment.
Before that, I completed a placement year in 2nd line IT support with the Northern Ireland Civil Service, where I worked with support tickets, Active Directory, hardware and software issues, and direct user support.
I like practical technical work. Getting websites live, fixing awkward issues, making technical problems easier to understand and building useful systems are the parts I enjoy most.
- +Web hosting and DNS
- +WordPress and website support
- +IT troubleshooting
- +Personal projects
- +Practical automation
- +Better portfolio and CV presentation
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Hiring or Recruitment
View Joshua's experience, skills, education and CV.
Website or IT Support
See the practical technical problems Joshua can help with.
Projects and Builds
Explore university work, personal projects and web ideas.
Fast Contact
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Support Toolkit
DNS and domain issues
Checking records, domain pointing, propagation, redirects and common configuration issues.
Website launch support
Helping get websites live with hosting setup, DNS changes, SSL checks and launch troubleshooting.
WordPress issues
Supporting common WordPress, plugin, layout, hosting and access problems.
Email setup and troubleshooting
Helping with mailboxes, DNS records, Microsoft 365, Google Workspace and hosted email issues.
General IT troubleshooting
Diagnosing device, software, access and user issues in a clear and practical way.
Client guidance
Explaining technical problems in plain English so non-technical users know what is happening.
Project Lab
JCM Tech
A local IT support website for Belfast-based users and small businesses. Focused on practical help with device setup, email troubleshooting, domains, hosting, WordPress issues, remote support and general technical problems.
Fast Food Management System
A full-stack operational management system for fast food businesses with multi-role access, authentication, rota management, internal messaging, job applications and management features.
Vehicle Report
A planned UK vehicle report dashboard built around vehicle registration lookup and MOT/history data presentation. The project focused on API research, clean dashboard design and commercial product thinking.
JoshuaOS Personal Website
This website. A creative AI-inspired personal CV, project showcase and contact hub built around the maguire.live domain.
Skills
IT Support
8 unlockedWeb & Hosting
9 unlockedSystems & Tools
8 unlockedDevelopment
11 unlockedProfessional
7 unlockedExperience
Website IT Support Technician
- 01Supporting a large portfolio of hosted websites, domains and email services
- 02Helping clients with WordPress, hosting environments and WHM/cPanel
- 03Setting newly designed websites live through domain configuration and DNS changes
- 04Troubleshooting website, hosting, email and connectivity issues
- 05Managing domain name and email transfers
- 06Supporting client PC and mobile device issues where required
- 07Communicating technical issues clearly to non-technical clients
IT Analyst / IT Assist (2nd Line Support Placement)
- 01Provided 2nd line IT support across a large public-sector environment
- 02Managed and resolved support tickets using an incident management system
- 03Supported user account management and security policies using Active Directory
- 04Diagnosed software and hardware issues
- 05Worked with multiple IT teams to resolve larger technical incidents
- 06Built strong communication and documentation skills through direct user support
Retail Sales Associate
- 01Delivered customer service in a fast-paced retail environment
- 02Processed online and in-store orders using Shopify
- 03Used Power BI to monitor incoming stock and support customer enquiries
- 04Assisted with stock management and daily store operations
Education Archive
Computing Technologies
Strong grounding in IT systems, networking fundamentals, software development, web technologies and full-stack project work.
Shimna Integrated College
- Digital Technology
- Religious Studies
- BTEC Sport Studies
Shimna Integrated College
9 GCSEs including Mathematics, English and Digital Technology.
CV Download Centre
Joshua Maguire
IT Support Technician | Web Hosting, DNS & Website Support
Belfast, Northern Ireland
- →First Class BSc Computing Technologies
- →Website IT Support Technician
- →2nd line IT support placement experience
- →Web hosting, DNS, domains and WordPress support
- →Client-facing technical support experience
Download my current CV for a full overview of my experience, education, technical skills and project work.
note // current CV uploaded. updated version coming soon.
Contact
Need to get in touch about IT support, website support, technical roles, project work or a relevant opportunity? Message me and I'll get back to you.